Privacy Policy

Last Updated: August 25, 2026

UltraPlex Supplements ("UltraPlex," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from ultraplexsupplements.com (the "Site"), interact with us, or otherwise use our services.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our Site, create an account, place an order, subscribe to our marketing communications, contact us, or otherwise interact with our business.

The information we collect may include:

Personal and Contact Information

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Order and Transaction Information

• Products purchased
• Order history
• Transaction details
• Payment and shipping information

Payment information is processed through our authorized payment providers. We do not intentionally store complete payment card information on our own systems.

Device and Website Usage Information

When you visit our Site, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Products viewed
• Search terms
• Referring websites
• Interactions with our Site
• Cookie and similar technology information

Communications

If you contact us through email, forms, customer service channels, or other communication methods, we may collect the information you provide to us.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and transactional communications
• Provide customer service
• Respond to questions and requests
• Maintain and improve our website and services
• Analyze website usage and customer interactions
• Detect, investigate, and prevent fraud or unauthorized activity
• Comply with legal obligations
• Send promotional emails, text messages, offers, and other marketing communications when permitted by applicable law
• Personalize your shopping experience
• Measure the effectiveness of our marketing and advertising

3. Email and SMS Marketing

If you subscribe to our email or SMS communications, we may send you information about:

• New products
• Special offers
• Discounts
• Promotions
• Educational content
• Events
• Other UltraPlex Supplements news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of marketing text messages by following the opt-out instructions provided in the message.

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, transactions, or customer service requests.

4. How We Share Your Information

We may share personal information with trusted service providers that help us operate our business and provide services to you.

Depending on the services we use, these providers may include:

• Shopify, which powers our online store
• Payment processors
• Shipping and fulfillment providers
• Email and SMS marketing providers
• Analytics providers
• Advertising and marketing partners
• Customer service providers
• Professional advisors and legal or regulatory authorities when required

We may also disclose your information when necessary to:

• Comply with applicable laws
• Respond to lawful requests or legal processes
• Protect the rights, property, safety, or security of UltraPlex Supplements, our customers, or others
• Detect and prevent fraud or security issues
• Support a business transaction such as a merger, acquisition, restructuring, or sale of assets

We do not sell personal information in exchange for money.

However, depending on applicable privacy laws and the advertising technologies used on our Site, certain sharing of information for advertising or analytics purposes may be considered a "sale" or "sharing" of personal information under some laws. Where applicable, you may have the right to opt out of certain types of data sharing.

5. Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information as necessary to provide and operate the ecommerce services used by our Site.

For more information about how Shopify handles personal information, please review Shopify's privacy information.

Shopify Privacy Policy

Shopify also provides customer privacy settings, automated privacy policies, cookie banners, and data-sharing controls that merchants can configure based on their store's setup.

6. Cookies and Similar Technologies

We use cookies and similar technologies to help operate and improve our Site.

These technologies may be used to:

• Keep our Site functioning properly
• Remember your preferences
• Maintain your shopping cart
• Improve website performance
• Understand how visitors use our Site
• Analyze traffic and customer behavior
• Measure advertising performance
• Deliver relevant advertising, where permitted

You may be able to manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

Where required by applicable law, we will provide options for managing consent and privacy preferences.

7. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors interact with our Site and to measure the effectiveness of our marketing campaigns.

Depending on the tools enabled on our Site, information may be collected through cookies, pixels, tags, or similar technologies.

This information may include:

• Device information
• Browser information
• IP address
• Pages visited
• Products viewed
• Purchases or other interactions
• Advertising interactions

You may have options to control certain targeted advertising or data-sharing practices through our cookie or privacy preference tools, where available.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Fulfill orders
• Maintain business and transaction records
• Resolve disputes
• Comply with legal obligations
• Enforce our agreements
• Maintain security and prevent fraud

The length of time we retain information may vary depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to applicable legal exceptions
• Request a copy of certain personal information
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or data sharing where required by law
• Withdraw consent where processing is based on consent

To submit a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

10. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

These rights may include:

• The right to know what categories of personal information we collect
• The right to request access to certain personal information
• The right to request deletion of certain personal information
• The right to request correction of inaccurate information
• The right to opt out of certain sales or sharing of personal information, where applicable
• The right not to be discriminated against for exercising your privacy rights

If applicable to our data practices, we will provide a method for California residents and other eligible users to exercise available opt-out rights.

11. European Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another region with similar privacy laws, you may have additional rights regarding your personal information.

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request data portability
• Withdraw consent

We process personal information when necessary to provide our services, fulfill contractual obligations, comply with legal requirements, pursue legitimate business interests, or when you have provided consent.

12. Children's Privacy

Our Site and products are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to address the situation.

13. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we work to protect your information, we cannot guarantee absolute security.

14. Third-Party Links

Our Site may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational reasons.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

UltraPlex Supplements

Website: ultraplexsupplements.com